How booking a minibus or private transfer works

Step one: describe the trip, not just the headcount

Tell us how many are travelling, where and when they need collecting, and anything that affects the vehicle: ski bags, a pushchair, a wheelchair user, a cello. Add flight or train numbers if you have them. Eight people with large suitcases may travel better in a minibus than an eight-seat van, because once every row of seats in a van is in use, there is far less room left for luggage.

Step two: read the written quote

The price comes from a partner operator and covers the whole vehicle and its driver for your trip. The figure reflects the date, the hours on duty, the distance, the size of vehicle, and any city permits, parking, tolls or waiting time involved. The operator's cancellation terms are on the same page. Reading it commits you to nothing; the booking only exists once you say yes.

Step three: pickup details before you travel

Once you accept, the pickup details come through. Some airports decide the spot for you: in Berlin, coaches and larger minibuses are sent to Bus Stop B, opposite Terminal 1, while Munich has its long-distance coach stops, 21 and 22, placed right by Terminal 2. Should your flight run late, let the operator know as early as possible so the driver's time can be moved.

Step four: on the day

At the agreed spot the driver meets everyone and lends a hand with the bags. Seat belts in minibuses and coaches have to be worn wherever they are fitted, and passengers must be told so, often through pictograms beside the seats. On a longer day, once the driver has done four and a half hours of driving, EU rules require a 45-minute break, which tends to land neatly around lunch.

Questions

Can we change the plan after booking?

Changes depend on the operator and the vehicle, so ask as early as possible. The terms written on your quote are the starting point for any change or cancellation.

How far ahead should we book?

Earlier always gives more choice. For busy dates such as Oktoberfest, MWC Barcelona or the Christmas markets, book transport at the same time as your rooms.

Can one driver cover a very long day?

Up to a point. Minibus and coach drivers can normally drive nine hours a day and need at least 11 hours' rest, reducible to nine three times a week. A late wedding return after a full day may need a second driver.

Ready for step one?

Send us the dates, the pickup points and the size of your group. A partner operator will price it, and you can take your time deciding.

Request a quote or call 442046529800